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The high ratings I gave are not platitudes. This is the most helpful course I have ever taken -- in 37 years of practice.

"Cooper's knowledge and professionalism made this an outstanding three days. Very helpful!"

"Cooper is excellent. His presentation and knowledge of the mediation process are beyond reproach. The scenarios and role plays were real life and gave practical experience. Best seminar I have ever attended."

"FAR exceeded what I expected. Cooper was very knowledgeable and informative. Wish I had done this years ago!"

"Cooper is fantastic!"

"The last day was worth the wait! The class is very engaging and simulates 'real life' mediations. The information and stories of the instructor and your classmates are likely to lead you to a very productive and profitable mediation practice."

"Cooper made me feel comfortable in a group of attorneys with a great handle on the mediation process. After this course, I feel comfortable going forward pursuing mediation as a career."

"This course was very interactive and easily maintained your attention throughout!"

"Five stars!!!"

Great course to take even if you aren't interested in being a mediator.

This was by far the most informative, potentially beneficial training I've had. It was well worth the money, and I consider it a great investment. I can use the elements of this training in my current position and others down the road. Thanks!

Best CLE I've attended in years!

"The course was extremely helpful in honing mediation skills. The information was extremely pertinent."

"Loved the role plays and real-world examples. Enjoyed seeing and engaging with my classmates, as they are a great group of people."

"The course highly exceeded my expectations. Very engaging training."

"The role plays were particularly good. Helped me to understand how to use the information regarding the case. I intend to recommend this training to my colleagues."

"This class was better than I ever expected! The group was great. It gave me confidence to mediate cases."

"Thank you for this great work. You made a non-lawyer comfortable."

"Loved the program. I thrive on learning by doing so the mock mediations were really helpful." 

"Truly wonderful class. I learned a ton and it changed the way I will approach future mediations."

"Excellent program! Cooper is the perfect choice as an instructor. I highly recommend."

"Exceeded expectations! I learned things that will help me in my practice as well as prepare me to be a mediator."

"Not only very helpful at being a good mediator but also helpful at being good at mediation as a lawyer."

"Written materials and instruction were very helpful. Very glad I took this course."

"The role play was an excellent opportunity to apply what we learned. My fears about my ability immediately disappeared! This is a practiced skill that can be learned!”

"The [20-Hour Civil Mediation Training course] was very insightful! The role plays give a great sense of what a mediator should and shouldn’t do.”

"Scott and Cooper were very helpful and knowledgeable. They were engaging and entertaining. I would highly recommend this course. I will be signing up for others to satisfy my CLE requirements."

"Very professionally delivered contact. Instructors were approachable and easy to communicate with. Will take more classes with them."

"Scott and Cooper’s enthusiasm for mediation is contagious!  More than gurus, these two prepared me to enter the world of mediation with confidence and support."

"I appreciate Scott Donaldson sharing his wealth of knowledge with us. Not only was this course informative, but he was also engaging. His examples and problems made the information very easy to comprehend...He delivers what could be very dull information in a way that makes you sit up and pay attention."

"Scott Donaldson conducted a wonderful course that every attorney should experience! His knowledge, experience and charisma kept us all engaged the entire time. I am so honored to have had the opportunity to participate and learn from Scott Donaldson."

"No doubt the best CLE I have ever taken!"

"10/10 across the board!  Wonderful instruction and insight into a difficult process."

"This training far exceeded my expectations!"

"I absolutely enjoyed this training better than I anticipated.  I absolutely love Cooper and Scott as instructors.  They are a great team."

"Overall great mediation training.  I have a new perspective on mediation and will be more confident in the area."

"Great course!  Cooper is an outstanding teacher.  I have a much better understanding of mediation now and look forward to developing this practice."

"The facilitator was great!  Engaging, knowledgable and created a safe place to learn!"

"Amazing training!  Food was great, as were communication and presentation.  I appreciate you!"

"Presenters were very informative and provided 'real world' experience and examples to being an effective and competent mediator."

"Instructors were excellent, well-prepared and experienced.  Friendly and helpful.  Great course!"

"Excellent does not adequately describe this course!"

"Far better than I anticipated!  Highly recommend!  Instructors were very knowledgeable!"

"The knowledge and expertise of the instructors was readily evident during the scenarios and role plays.  This course was exceptional and does not present as the typical “CLE”.  I firmly believe my experience during this training will help me be a better mediator."

"I would recommend this course to anyone who works in the legal field."

"This course provided me with invaluable tools that will help me not only be a successful mediator but also a better advocate for my client during negotiations."

"Would recommend this course to others, including mediators, and would encourage to attend with Cooper as an instructor as well. Was a great, engaging class. I learned a lot and feel confident Cooper will be available to assist/educate me in the future."

"As a non-lawyer, I was super intimidated going in. Once class started, my worries were dissolved.  This class is applicable to all professions. Conflict resolution can be useful at home and at work so I’m leaving this course with a new skill set and a new outlook on life. Cooper is an outstanding and down-to-earth instructor that avoids the common pitfalls of 20-hour courses. Engaging and interactive experience."

"This is the best CLE course I have ever attended.  Mr. Shattuck is knowledgeable on this subject and is an engaging speaker."

"Even having mediated cases prior to your class and participating in hundreds of mediations as an attorney representing a party, I gained much insight from your instruction/training. The interactive style allowed for greater development and understanding of the concepts presented and discussed. The class was relevant, practical, and to be honest with you, the time flew by. I cannot tell you how many seminars I have been in where I have constantly have watched the clock waiting for it to end. This training could have been a full week and I would not have grown weary based on the way you delivered the information. Great class! Thanks so much!"

"The course exceeded my expectations by 100%.  Even if you decide not to be a mediator, this course will help you navigate mediation as a participating attorney.  I’ve participated in over 50 mediations and I realized how much I didn’t know.  Every attorney who mediates without the benefit of this course is at a disadvantage."

"Loved the course!  I feel it gave me all the tools needed to start my mediation practice and conduct effective mediations."

"Already looking forward to the reunion, great class with good diversity. Thanks for everyone's willingness to share their experiences."

"Outstanding CLE!  Interactive and very informative. I looked forward to coming every day. No kidding."

"Great course! I learned so much that will be invaluable for my practice."

"Scott and Cooper are fantastic instructors for this course.  Their personalities, knowledge and demeanor were perfectly suited for this topic!  Excellent class!"

"As someone knowing very little about the mediation process, I have gained an incredible amount of knowledge to begin a mediation practice."

"A wealth of information presented in a streamlined, knowledgeable and succinct format.  Best and most informative training to ready me for mediation."

"I cannot thank Scott & Cooper enough for this week. I’m not sure what my expectations were but I was blown away. And feel like I may have a new path in life."

"Absolutely the best seminar that I have ever attended.  I almost didn’t want it to end."

"Great!  Well-structured."

"Great course! Very informative."

“Great program!  Best CLE I have been to thus far.  I learned a tremendous amount about mediation and feel I now have enough knowledge to feel confident to be a mediator, even as a newer attorney.  Also, I have enjoyed getting to know other attorneys that I can reach out to for questions I may have.”

“Great program!  Best CLE I have been to thus far.  I learned a tremendous amount about mediation and feel I now have enough knowledge to feel confident to be a mediator, even as a newer attorney.  Also, I have enjoyed getting to know other attorneys that I can reach out to for questions I may have.”

"I really enjoyed the course.  The instructors kept it interesting and the class interaction was awesome."

"Excellent course, materials and presentation."

“One of the best, most informative trainings I’ve ever been to.”

“Cooper Shattuck put together a fantastic mediation training session.  I have practiced law for 30 years and am a certified mediator in Georgia and found this presentation to be extremely valuable.  I learned new tips and strategies that I will implement in my practice, and I give Cooper and this seminar my highest recommendation.”

“The training was excellent. It exceeded expectations in every way. I can’t imagine Cooper doing anything different that would make it any better. I also thought the other participants were awesome and added a lot to the experience.”

“I enjoyed this course and interaction with the other attendees (missing in so many other courses).  Very practical information and not just theory.”

“This course was so enlightening on the process of mediation. I learned so much.  Thanks.”

“This is an excellent course. Cooper is very helpful and extremely knowledgable.”

“Excellent course with good. The balance between theoretical aspects of mediation and practical application of theories through role paying exercises.”

“Excellent presentation.”

“You rock!!!!”

“Really enjoyed the course. Great job dealing with the unexpected weather conditions!”

“Excellent course!  I thought I was qualified to be an effective mediator simply based on my 40 years’ experience… I was wrong! This training course opened my eyes to legal, ethical and practical issues that I probably wouldn’t have learned other than the hard way. Most importantly, the course instructor was well-qualified, knowledgeable, energetic and entertaining.”

“A very helpful presentation. Instructor was very knowledgeable and entertaining.  Glad I took the course."

"Well done seminar. Highly recommend Cooper Shattuck.”

“Great course! Cooper is a fantastic mediation trainer. He gave both the nuts and bolts of becoming a mediator, but more importantly how to be an effective mediator.”

“Cooper Shattuck did a great job. He had a wonderful command of the subject matter. The experience was practical. Role playing aspect of seminar was very constructive.”

“This was an excellent course. The role-playing was particularly helpful; and switching partners was great for getting to know people in the class. Thanks for a great class and a productive three days!”

"I will recommend this course to other individuals looking to become mediators."

"I thoroughly enjoyed this training.  The instructor was easy to listen to and gave the appropriate amount of breaks, so that I didn’t feel totally disconnected."

"Great class. Lots of insights into issues which are likely to come up frequently."

"Absolutely wonderful class! Best 20 hours I’ve spent!"

"Love the instructor, the facilities, and the course matter."

"Excellent and enjoyable!"

"On pace, on time."

“The course has real meat on the bones.”

"Top notch instruction and excellent materials, plus the exercises helped keep us interested and engaged."

"Very enjoyable and informative two and a half day seminar."

"The role plays were an excellent learning experienced. I particularly enjoyed the opportunity to really practice a virtual mediation. The instructor's personal experiences with mediation were helpful in illustrating the basic principles we learned in the class."

“I believe this course will help me negotiate better at a mediation, when participating as a party. ”

“Extremely well done and looking forward to applying the information learned.”

“Cooper is an amazing, engaging teacher.”

“I got more out of this CLE/training than any one I’ve ever attended.”

“Enjoyed the content and the role playing.”

“This course provided good information and the rules, but went further; it offered practical application and we were able to practice and try out techniques.”

 “Great instructor with a relaxed setting.”

“The role plays were great opportunities to apply what we were hearing and discussing.”

“The course and instructor were outstanding.”

“Great training!”

“This was amongst the best of the CLEs that I have attended.”

“This course was practical, informative, and interesting.”

 “The size of the class and the expertise of the instructor were both positive factors favoring learning.”

“Cooper used scenarios which were everyday issues.”

“The instructor was knowledgeable and engaging.”

“The role-playing exercises were particularly helpful in understanding the process and best practices.”

“Awesome — thanks!”

“Educational, thoughtful, informative, and instructive.  Many, many thanks!”

“I thoroughly enjoyed the experience and gained much knowledge.”

“Phenomenal job!”

“Cooper had wonderful stories about mediation and negotiation.”

“The role plays were excellent.”

“The course and instructor were very informative.”

“So much better than I feared for a 20-hour course.”

“The role plays were an excellent way to understand the role of a mediator and of course the rules and expectations.”

“Very useful.”

“Very, very good.”

“Great job!”

“Far better than I expected.”

“Thoroughly enjoyed it!”

“Who said you can’t teach an “old dog” new tricks?  I learned a lot during the course.  Highly recommend.”

“Excellent!! I learned a lot and you kept me engaged.”

“Great instructor.  Very helpful.”

“This training was extremely valuable!  The insights gained will help me to be more effective in mediation, both as an advocate and as a mediator.”

“Course exceeded my expectations.  Cooper kept the course interesting, engaging and relevant.  I am very impressed with the Bryant Conference Center.  Parking, Technology, beverages, food and the classroom were excellent!”

“Great class!”

“The course was very helpful.”

“The training was excellent from start to finish.”

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